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Great looks, Comfort and Quality you can rely on!
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Delivery
We deliver all our products from stock, we try to deliver your order within four working days, even if you order including printing. The shipment will take place with Post NL or DHL. As soon as the shipment has been received by Post NL, a Track & Trace code will be sent to you by email.
Unfortunately, it sometimes happens that one or more products are temporarily unavailable. If so, we will contact you by phone or mail and provide you a solution.

Shipping costs
The shipping costs for shipments within the Netherlands are € 4.95. For shipments to Belgium the shipping costs are € 8.50.

Complaints
If you have a complaint about one of the products ordered from ONEkeeper, you can report this complaint via sales@onekeeper.com or by telephone. Mention your name, order number and photos of the complaint in the message. We will then reply to you about your complaint as quickly as possible, we strive to provide a suitable answer with the solution within 48 hours. If you do not have a complaint and you are satisfied with the products, then we would also like to hear from you.

Return procedure
If your order is not right, wrong print or a different size than you ordered. Then you can contact us by telephone or send an email to sales@onekeeper.com. We will contact you by telephone or via email to send a return form and return sticker. Complete the return form as completely as possible.

PLEASE NOTE: ARTICLES OF RETURN SEND IN THE ORGINAL PACKAGING, PRINTED ARTICLES WE CAN NOT EXCHANGE HELLA AS THE PRODUCTS DO NOT DEROGATE FROM THE ORDER.

Printed products cannot be returned. 

Download the return form here

Opening hours and contact moments

Do you want to pick up your order or want to order products at ONEkeeper?

You are most welcome in our showroom. 
Call, email or app for an appointment.

Do you want personal advice?
Call us: +31 (0) 186-683696

Opening hours:
Monday up to Thursday 8:30 AM upto 5:00 PM
Friday by appointment.
Closed on Saturday, Sunday and Holidays.

Information about ONEkeeper

ONEkeeper
Laurens Janszoon Costerstraat 13-B
3261 LH Oud-Beijerland
The Netherlands

E-mail:                sales@onekeeper.nl
Phone number:    +31(0)186-683696

WhatsApp:      +31(0)6 40 03 07 93
Chamber of Commerce no:               66443075 (NL)
V.A.T. no:             NL856555617B01

Sales Agent ONEkeeper in Belgium:
Name:                  DV13
E-mail:                 info@DV13.be
Website:              www.DV13.be
Phone number:     +32(0)476582493

Sales Agent ONEkeeper in Germany:
Name:                  Mr. Jan Dammer
Website:              www.dammersport.de
E-mail:                 info@dammersport.de
Mob. Phone number:     +31 633140375
Phone number:      (0049) 496 290 689 84 

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All prices include VAT